Please see below for a list of frequently asked questions. Terms and conditions may vary from auction to auction. Please make sure to thoroughly read the terms and conditions for each particular auction you are interested in participating in.
How do I register to bid in person for a live auction?
If you plan to attend an auction in person, you will only be required to show a valid photo ID at the auction location. Bidder registration is available on preview and auction days.
There is no cost to register to bid in person if you are registering to bid with an address and phone number within the United States. If you wish to bid with an out-of-country address, please contact a member of our staff for deposit requirements.
How do I register to bid online for a live simulcast or timed internet auction?
If you would like to bid online, simply go to the catalog page for the auction you are interested in and click the “SIGN UP” button at the top of the page. Creating an account is free of charge, however, a deposit is required for each auction that you would like to bid in. You do not need to create an account to view the catalog.
Signing up for a user account involves providing basic contact information and the creation of a user name and password.
If you intend to attend and bid in person at an auction that has both live and simulcast bidding, you do not need to sign up for a user account online.
Is there a deposit required?
If you are bidding in person on vehicles and equipment, we ask that you leave a $300.00 deposit per unit that you purchase on the day of the auction event.
If you are bidding in person on miscellaneous items (tools, airport lost and found, office furniture, computers, electronics, etc.), we ask that you pay for and remove those items on the day of the auction event.
If you are bidding online, a deposit is required to be approved to bid. The deposit varies per auction. Please check the terms and conditions for each auction for the required deposit amount.
NOTE: If you are registering to bid online, please make sure you leave your bid deposit with a credit card and NOT with a debit card. Using a debit card will tie up your funds and you may not have access to those funds for up to 10 days. Please contact a member of our staff with any questions or concerns regarding the use of a debit card for your online bidding deposit.
Is my deposit refundable?
If you make a purchase in person and leave a $300.00 deposit, that deposit goes towards the balance of your invoice and is non-refundable.
If you register to bid online and you make a purchase, your deposit can be applied to your invoice if you choose.
If you register to bid online and you DO NOT make a purchase, then your deposit hold will be reversed within 48 hours of the close of the auction.
NOTE: If you use a debit card for your bid deposit, you may not have access to your funds for up to two weeks. Debit cards take much longer to release through the banking system. Please contact a member of our staff with any questions or concerns regarding use of a debit card for your online bidding deposit.
What payment types do you accept?
Accepted payment types include:
- CASH (In person)
- CASHIER’S CHECK (In person or by overnight delivery)
- WIRE TRANSFER
- CREDIT CARD (Non-cash payment fees apply; payment can be made in person or by phone)
- DEBIT CARD (Non-cash payment fees apply; payment can be made in person with PIN number only)
We DO NOT accept personal, company, or credit card checks.
Are there fees associated with making a purchase?
A buyer's fee is charged on all items in the auction. The buyer’s fee varies based on whether you are bidding live and in person or online as part of a simulcast or timed auction. Please see each auction’s terms and conditions for specific fee rates.
NON-CASH PAYMENT FEES:
A non-cash payment fee of 3%* will be charged on all amounts charged to a credit card.
A non-cash payment fee of 1%* will be charged on all amounts charged to a debit card. Debit cards must be presented in person and the bidder must be able to type his or her PIN into the card machine.
*Credit card fees are subject to change based on fees charged by merchant card service providers. Please thoroughly review the terms and conditions for each auction for any changes to the non-cash payment fees.
Sales tax will be charged on all items in the auction. Sales tax is charged and remitted in compliance with the state and local laws of the jurisdiction in which the auction is being held and may vary from location to location.
Bonded auto dealers and businesses that hold resale certificate licenses may be exempt from some sales tax in some cases. A copy of your applicable license must be provided at the time of registration to determine eligibility.
Please review the terms and conditions for each auction for the applicable sales tax rate at each auction location. If you have specific sales tax questions, please feel free to contact a member of our staff.
How long do I have to pay my balance due invoice?
The balance due for all invoices is on the first business day following the auction by 2:00 PM unless otherwise advertised. Please review the terms and conditions for each auction for payment due dates.
Are there any warranties or guarantees?
All items are sold as-is, where-is, with no warranties or guarantees of any kind. Most auctions offer a preview period where you can inspect items in person and check out keys to start vehicles and equipment. If you are bidding online or can otherwise not make it to an auction preview day, please make sure you are thoroughly vetting the vehicle with Carfax or other reports and careful inspection of photos. Keep in mind you are buying used merchandise. Buyer beware.
Do you offer drive-away permits?
Regulations governing drive-away permits vary by auction location.
The following drive-away permit information applies primarily to in-person removal of vehicles at TNT Auction, Inc. facilities whether the bidding was done in person or online.
- Salt Lake City, Utah: 96 hour permits are available for $2.50 each. Buyers must show physical proof of current insurance on a vehicle they already own in order to obtain a drive-away permit in Utah. One permit per vehicle purchased per customer.
- Nevada: For live auctions being held in Nevada, permits are available to non-Nevada residents only. Permits for non-Nevada residents are available for 15 days for $10.00 each. One permit per vehicle purchased per customer. Nevada residents are able to take their title and invoice to their local Department of Motor Vehicles in order to obtain a 30 day placard. TNT Auction, Inc. does not have the ability to provide 30 day placards.
- California: Registration and permitting varies immensely in California. Please review the terms and conditions for each auction for specifics regarding drive-away permits in California.
How long do I have to remove my purchases?
Removal times vary by location. Please review the terms and conditions for each auction you are interested in participating in for removal dates and times.
Do you offer past auction results?
Do you take consignments to your auctions?
Vehicle and Equipment consignments are welcome at our Salt Lake City, Reno area, and San Diego area auctions. Please contact a member of our staff for more information regarding the associated costs and deadlines for consigning vehicles and equipment to the auction.